How Do I Create a New Ticket? To create a new ticket, you can click the + button and Incident icon on the Freshservice Web Portal
Slow Performance / Slow Computer Slow performance can be due to the computer itself, network issues, or a combination of both.
Cannot Access Shared Folders If you are not able to access shared folders or files that you should have authorization for, please
Scanner Issues If your scanner is not working, first check if it is powered on. After that, check the connection. M
Cannot log in due to failed log-in attempts If you are unable to log into your account due to multiple failed log-in attempts, please try again